Terms and Conditions

Privacy Policy

Introduction

The website www.fefdy.com ("Website") is owned and operated by VKan-V Solutions Pvt Ltd ("VKan-V Solutions" or "Company"), a company incorporated under the laws of India, having its registered office at 1B, Esthell Golden Square Apartment, Padmavathy Nagar, Velachery, Chennai, Tamil Nadu 600042.

VKan-V Solutions offers its educational products and services under the brand name FEFDY, which includes but is not limited to:

• FEFDY Go (Kindergarten App)
• FEFDY LMS (Learning Management System for Grades 1–12)
• FEFDY Facilitator App (for educators)
• FEFDY Game App (learning through play)
• FEFDY multimedia content (videos, assessments, worksheets, flipbooks, etc.)

This Privacy Policy sets out how VKan-V Solutions collects, uses, and discloses personal information of users who access or use the Website or any of the FEFDY apps or services.

This Privacy Policy forms part of and is to be read in conjunction with the Terms of Use of the Website and the FEFDY apps. In the event of any inconsistency, the terms of this Policy shall prevail to the extent of such inconsistency.

This Privacy Policy is subject to change without prior notice. Users are encouraged to review it periodically for updates. VKan-V Solutions reserves the right to deny services to users who do not accept or who violate the terms of this Policy.

Definitions

• Applicable Laws: All laws, statutes, rules, regulations, and legal pronouncements of any relevant authority in India.
• Content: All data, text, media, audio, video, scripts, documents, and interactive elements accessible or submitted via the Website or apps.
• Personal Information: Data capable of identifying or contacting an individual User, such as name, address, contact number, date of birth, email address, school/institution name, or any other data voluntarily shared by the User.

Collection of User Information

When a User accesses or registers on the Website or uses any FEFDY app or service, VKan-V Solutions may collect the following data:

• User profile details (name, phone, email, school name, class)
• Parent/teacher/child login information
• IP address, browser type, device information
• Usage logs and app activity patterns
• Feedback, survey inputs, or support tickets
• Content uploaded by teachers or students (images, videos, notes, assignments)

This information is collected to provide a secure, personalized, and optimized learning experience, and to communicate important updates and educational content to Users.

Some information may also be collected automatically using tracking tools such as browser cookies, app analytics, or third-party SDKs.

Cookies

The Website may use cookies to:

• Store login sessions
• Track feature usage
• Personalize the user experience

Users may disable cookies via browser settings, but some features may be limited as a result. VKan-V Solutions is not responsible for third-party cookies that may be triggered via embedded tools or links.

Sensitive Personal Information

VKan-V Solutions does not request, collect, or process any Sensitive Personal Information such as:

• Biometric, financial, or health data
• Religious, political, or sexual orientation data

All apps and services are designed for general educational use by children, parents, and educators under proper supervision.

Use of Information & Disclosure

Personal Information is used to:

• Register and manage user accounts
• Facilitate app features and assessments
• Communicate learning progress and updates
• Improve user experience and analyze app performance
• Send newsletters, surveys, or promotional messages (only with consent)
• Comply with any applicable legal, regulatory, or audit obligations

Information may be shared:

• With schools or teachers registered under FEFDY
• With third-party service providers supporting our infrastructure
• With accreditation or inspection agencies (if required)
• With authorities in case of lawful requests

We do not sell, rent, or trade personal data under any circumstance.

In case of a merger, acquisition, or internal restructuring, user data may be transferred to the new entity, in accordance with this Policy.

Security & User Responsibility

We implement technical and organizational measures to safeguard data, including:

• Encrypted data storage
• Secure cloud infrastructure
• Access control and role-based permissions

Users are responsible for keeping login credentials secure. VKan-V Solutions is not liable for unauthorized access resulting from user negligence. Users are encouraged to log out after each session.

In the event of a Force Majeure (natural disaster, cyberattack, etc.), VKan-V Solutions shall not be held liable for any data breach or loss beyond its reasonable control.

Third-Party Links

The Website may contain links to external websites, video platforms (e.g., YouTube), payment gateways, or cloud services. These platforms operate independently and may collect information under their own policies. VKan-V Solutions is not responsible for the content or practices of such third-party websites. Users should refer to their respective privacy terms.

International Transfers

User information may be processed on servers located inside or outside India by trusted vendors supporting our services. In all such cases, data handling will comply with Indian data protection laws.

General Terms

• Even after account deactivation, user data may reside in encrypted backups for compliance or security review.
• Users below 18 must use the app under the guidance of a parent, guardian, or school representative.
• By using the Website, you agree that your information may be used in accordance with this Policy.

Legal Terms of Use for the FEFDY Website

Ownership and Copyright

Unless stated otherwise, all content on this website—including but not limited to text, graphics, images, videos, icons, software, and the arrangement of these elements—is the property of VKan-V Solutions Pvt Ltd, the parent company of the FEFDY brand. All rights are reserved under applicable intellectual property laws. Unauthorized copying, reproduction, distribution, or use of any material on this website is strictly prohibited without prior written permission from VKan-V Solutions.

Use of Information and Materials

The content provided on this website is intended solely for informational, educational, and non-commercial use by users including schools, educators, parents, and students associated with FEFDY products and services.

You may download or print materials for personal and educational use only, provided you do not modify or remove any copyright, trademark, or other proprietary notices. Any commercial use, publication, resale, or public display of this content is strictly prohibited without express written authorization.

VKan-V Solutions reserves the right to revise, update, or remove any part of the website content at any time without notice.

No Warranty

This website and the information contained herein are provided "as is" without warranties of any kind, either express or implied. VKan-V Solutions makes no representations or guarantees regarding the accuracy, completeness, reliability, or suitability of the content.

Use of the website is at the sole risk of the user. VKan-V Solutions does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. All educational tools, apps, and content are provided in good faith but without any guarantee of performance, results, or compatibility with specific devices or systems.

Limitation of Liability

Under no circumstances shall VKan-V Solutions Pvt Ltd, its affiliates, partners, or employees be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your access to or use of this website.

Third-Party Links

The FEFDY website may contain links to external websites or services. VKan-V Solutions is not responsible for the content, functionality, or data handling practices of any third-party sites. Accessing those sites is at the user's own risk, and users are encouraged to review the terms and privacy policies of those third parties independently.

Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.

Disclaimer

The information, content, services, and materials provided on this website (www.fefdy.com) are intended solely for educational and informational purposes. By accessing this website and using any FEFDY product or service, you acknowledge and agree to the terms set forth in this Disclaimer.

Educational Purpose

All content, including videos, games, curriculum materials, assessments, and apps offered under the FEFDY brand, is designed for educational enrichment and learning support. While every effort is made to ensure accuracy, completeness, and alignment with recognized learning standards, VKan-V Solutions PvLtd makes no representations or guarantees about the content's academic outcomes or suitability for specific educational boards or jurisdictions.

The content is not a substitute for formal school education or professional academic advice. It is intended to supplement and enhance learning through guided use by parents, educators, or institutions.

Limitation of Liability

VKan-V Solutions Pvt Ltd shall not be liable for any loss or damage, including but not limited to indirect, incidental, special, or consequential damages, arising from:

• The use or inability to use the website or any of its content
• Technical issues or service interruptions
• Errors or omissions in the content
• Unauthorized access or misuse of user data despite security measures

Users are solely responsible for their use of the information and educational resources provided.

No Professional Advice

Nothing on this website should be construed as professional, legal, medical, or psychological advice. Any content related to health, wellness, or development is presented from an educational standpoint and should not be interpreted as expert consultation. Parents and guardians are encouraged to seek professional guidance where necessary.

Third-Party Content

This website may contain references, links, or embedded content from third-party platforms (e.g., YouTube, educational tools, or external services). VKan-V Solutions is not responsible for the accuracy, policies, or availability of such third-party content and shall not be held liable for any consequences arising from their use.

Technology Disclaimer

FEFDY apps and services are designed to work across most modern devices and browsers. However, VKan-V Solutions does not guarantee uninterrupted service or compatibility across all devices, operating systems, or network conditions. Users are advised to ensure appropriate internet connectivity and device compatibility for optimal usage.

Changes to Disclaimer

VKan-V Solutions reserves the right to modify or update this Disclaimer at any time without prior notice. Continued use of the website after any such changes constitutes your acceptance of the updated terms.